Returns & Exchanges
At Furman, we stand behind the quality of our premium electronics and offer a 30-day window for returns on all hardware. If you are not completely satisfied with your purchase, we provide a streamlined process to ensure your refund or exchange is handled with technical precision.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the specific electronic components you wish to return.
Package with Care
Place the item in its original factory packaging, including all manuals, cables, and protective inserts to ensure the unit is not damaged during transit.
Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the exterior of your shipping box, covering any previous barcodes.
Quality Inspection & Refund
Once our technicians verify the device's condition and serial number, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing